source : northeastern.edu
What Does a Project Manager Do?
Project management has always been an important function in business, and it’s only getting more important as time goes by.
In fact, by 2027, employers will need 87.7 million individuals working in project management oriented roles. To help manage this increasing need, 71 percent of global organizations now have a project management office—an almost 15 percent increase from 2007. Clearly, the job outlook for professionals with project management skills is increasingly positive.
If you’re considering a career in project management, you’re likely curious about the different roles and responsibilities you’ll have after earning your degree or certification.
Here, we take a closer look at what project managers do—including key responsibilities—so you can better decide if it is the right career for you.
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Key Responsibilities of a Project Manager
So, what do project managers actually do?
In the broadest sense, project managers (PMs) are responsible for planning, organizing, and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget, and within scope.
By overseeing complex projects from inception to completion, project managers have the potential to shape an organization’s trajectory, helping to reduce costs, maximize company efficiencies, and increase revenue.
The exact duties of a project manager will depend on their industry, organization, and the types of projects that a PM is tasked with overseeing. But across the board, all project managers share responsibilities across what’s commonly referred to as the “project life cycle,” which consists of five phases (or processes):
Monitoring and Controlling
While it may be tempting to think of these as “steps,” they aren’t. Rather, these are processes project managers continually return to throughout the life of a project.
Below, we take a closer look at each phase of the project life cycle, as well as the different responsibilities a project manager might have in each.
Project managers begin each new project by defining the main objectives of the project, its purpose, and its scope. They also identify key internal and external stakeholders, discuss shared expectations, and gain the required authorization necessary to move a project forward.
Important questions that project managers ask during the initiating phase include:
Why is the project important?
What’s the specific problem we’re trying to solve?
What is the desired outcome?
What are the project’s success criteria?
Who are the stakeholders on this project? Who is impacted by, or who impacts, this project?
What are the requirements and constraints within this project?
What assumptions are we making?
How will the project be funded?
What is within our scope? What is not within our scope?
Has this project been executed before? If so, what was the result? What information from that past project should be considered in this project?
It’s important to recognize that project managers don’t do this on their own. Oftentimes, a project manager isn’t assigned until much of this work is well underway.
As soon as the project manager is assigned, however, he or she needs to fully engage in the above work which should culminate in a project being chartered and formally assigned.
Once the charter is approved, project managers work with key stakeholders to create an integrated project plan focused on attaining the outlined goals.
The plan established during this process helps project managers oversee scope, cost, timelines, risk, quality issues, and communications. It is during this phase that project managers will outline key deliverables and milestones and identify the tasks that must be completed to complete each.
It’s important to note that project “planning” doesn’t actually end until the project does. The project plan should be treated as a living document that constantly evolves and changes throughout the project.
During this phase, team members complete the work that has been identified in the project plan in order to reach the goals of the project. The project manager’s role is to assign this work and to ensure that tasks are completed as scheduled. The project manager will also typically:
Protect the team from distractions
Facilitate issue resolution
Lead the team in working through project changes
4. Monitoring and Controlling
Despite being listed as the fourth phase, monitoring and controlling processes actually commence at the beginning of a project and continue throughout planning, execution, and closing. In the monitoring and controlling phase, a project manager’s work includes:
Monitoring the progress of a project
Managing the project’s budget
Ensuring that key milestones are reached
Comparing actual performance against planned/scheduled performance
Of course, things rarely go exactly according to plan. Therefore, a project manager must be flexible enough to work within a project’s plan but readily adapt when necessary.
During this phase, project managers strive to ensure all activities necessary to achieve the final result are completed. During the close of a project, project managers will:
Work with the client to get formal sign-off that the project is complete
Release any resources (budget or personnel) who are no longer needed for the project
Review the work of third-party vendors or partners in order to close their contracts and pay their invoices
Archive project files for future reference and use
After the project has been completed, a post-implementation review is often used to identify key lessons learned. Understanding what went well, what could be done differently, and what to stop doing can help inform and improve project management practices moving forward.
What Does a Project Manager Do?: A Day in the Life of a Project Manager
As shown above, the specific tasks that consume a project manager’s time will vary substantially depending on which phases of the life cycle their projects are in.
That being said, there are a number of general tasks that any good project manager can expect to perform on a daily basis. These include:
Communicating with team members: Project Management is all about communication, whether through emails, calls, daily check-ins, or team meetings. Project managers must communicate with the members of their team regularly to determine the status of various projects and potential roadblocks that will need to be resolved.
Communicating with key stakeholders: Just as important as communicating with your team is regularly updating key stakeholders on project progress and ensuring that the project still aligns with changing company initiatives. This communication can take many forms, including weekly or monthly reports, regularly updated dashboards, or quick emails, calls, or meetings. Regardless of the medium, getting comfortable communicating with data is an essential skill.
Issue identification and resolution: Throughout the course of any project, it’s common for scope, budget, resource allocation, and other miscellaneous issues to arise. It is the role of the project manager to ensure that these issues are resolved effectively in order to keep the project on track.
Budgeting: For small-scale projects, cost estimation may be a weekly or even a monthly task. But for larger projects with many different expenses to keep in mind, project managers may spend time reviewing budgets each day to ensure the project does not exceed resource allocations. This may also include reviewing, processing, and approving invoices from outside vendors if the project includes such partnerships.
Time management and approval: In order to ensure that the project remains on track, many project managers turn to timesheets or a project management software that allows them to see how their team is spending their time. In addition to ensuring that the project is moving along as planned, this helps project managers shift resources between projects as necessary.
Team-building: A good project manager will do more than simply manage the steps of a project. They will also manage their team in order to keep them productive and happy. A part of this should include team-building exercises designed to boost morale, particularly after challenging weeks or phases of the project. Organizing a weekly lunch or happy hour is one such example.
Project Management vs. Portfolio Management vs. Program Management
Project management is an umbrella term which can actually refer to three different types of management: Project management, portfolio management, and program management.
While these disciplines are all similar and interrelated, they each have unique differences that impact the responsibilities of project managers in their given roles.
Three types of interrelated project management disciplines include:
Project Management: In a traditional project management role, the objective is to complete a project successfully, while remaining on time and within budget. Project managers utilize a variety of project management strategies to help organize teams and complete projects according to their success criteria while engaging stakeholders appropriately.
Program Management: A program is defined as the coordinated management of a set of interrelated or similar projects to achieve an organization’s objectives in a way that’s not possible if managed separately. Program managers collaborate with project managers to ensure each project is strategically aligned and on track to hit major milestones. Program managers also facilitate organizational change, manage the dependencies between projects, and address any project- or organizational-level issues and risks that affect the program.
Portfolio Management: A portfolio is the organization’s collection of programs, projects, and operational work. Portfolio managers work with the organization’s leaders to identify, prioritize, select, balance, authorize, evaluate, and control the organization’s approved work to best meet its strategies, given resource capacity and risk.
Developing Project Management Skills for Success
If you’re interested in pursuing a career in project management, it’s critical that you develop the necessary skills to execute the tasks assigned to you. Earning an advanced project management degree is one way to learn and improve those skills, increase your salary, and enhance your marketability to employers while giving you hands-on experience in the field.
To learn more about advancing your career in project management, download our free guide below.
Editor’s note: This article was originally published in July 2017. It has since been updated for accuracy and style.
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